Refund policy
Returns and Exchanges
We accept returns within 30 days of purchase for store credit. Items must be in their original condition (unworn/unused) and in original packaging. Shipping costs for returns are the responsibility of the customer.
Defective or Damaged Items:
- If your order arrives damaged or defective, please contact us within 7 days of receiving your order with clear photos of the damage or error. We will send a replacement shirt.
Proof of Purchase:
- To process any exchanges, a proof of purchase (such as the order confirmation or receipt) is required.
Custom Shirt Store Refund Policy
Custom Shirt Returns and Exchanges:
- Non-returnable Policy: Due to the personalized nature of custom shirts, we cannot accept returns or exchanges once an item has been produced, unless there is a defect or error on our part (e.g., incorrect design, size, or print).
- Exchanges for Incorrect Size or Color: We recommend referring to our size guide before placing an order. If you receive a shirt in the wrong size due to an error on our part, we will exchange it for the correct size free of charge.